Terms and Conditions

By accessing and making purchases from scottishseakayaking.co.uk you agree to be legally bound by the following terms and conditions. If you do not agree to be legally bound by all of the following terms then please do not access the site. 

These terms and conditions may be subject to change at any time, at our discretion. Please review these terms often to ensure you are aware of any changes. These terms and conditions shall be governed by the laws of Scotland and you agree to submit to the exclusive jurisdiction of the courts of the United Kingdom.

The ethos of our website is to provide inspiration and information to people wishing to access the incredible Scottish coastline by sea kayak, and to promote the local businesses who responsibly support this activity. We also sell sea kayaking guidebooks and technical manuals, we link to our affiliate store at bookshop.org.uk, and link to Sea Kayak Oban to support paddlers make purchases that will support responsible participation and support the businesses themselves. 

We ask all users of the site to use it responsibly and in the spirit in which it is intended. 

Liability

Paddling (e.g. sea kayaking, canoeing and stand-up-paddleboarding) on the sea is inherently risky and potentially dangerous. Users of this website should take the appropriate precautions before under taking any of the trips. It is the individual’s own responsibility to fully accept all risks, damages, injury or death which may result from such activities. 

As with many outdoor activities that take place in remote and potentially hostile environments, technical ability, experience and good planing are essential. The sea is one of the most committing and unforgiving environments; it should be treated with the constant respect that it deserves. 

This website is designed to provide information to inspire the sea kayaker to venture into this amazing environment; however it cannot provide the essential ingredients of ability, experience and good planning; nor does it provide all information required to undertake or properly plan a journey on the sea. Before venturing out on any trips described on this website, ensure that your knowledge and ability are appropriate to the seriousness of the trip. The website is purely a guide to provide inspiration and some information about sea kayaking trips. 

For additional essential knowledge of safety at sea, personal paddling skills, environmental considerations and tidal planning, we recommend gaining appropriate training and advice from experienced and qualified individuals. 

Conditions can change quickly and dramatically on the sea, and there is no substitute for good judgement and personal risk assessment during the planning stages of a trip, and when out on the water. The information provided cannot replace or dismiss the need for these essential skills. The decision on whether or not to go out on the sea, and the consequences arising from that decision, remain yours and yours alone. 

Advertising 

By advertising businesses, clubs or other services we are not endorsing the services they offer. We are sharing links to services that we think you might find useful, the decision to use these services is yours and yours alone.  

The current listing fee for advertisers on our ‘Provider’ page is £15 for 12-months. This is heavily discounted whilst the site becomes established and will be reviewed in time. Failure to pay will result in your listing being withheld or withdraw.

In the event that the website is not operational (or the provider area not functioning) for a period of over 4-weeks the provider will be offered a refund or an extension to their term. Refunds are proportionate (£1/month) for each whole calendar month that the website is down.

We aim to advertise businesses who deploy appropriately qualified and experienced coaches, leaders or guides who deliver activities that are suitable for the clients aims/aspirations/abilities and their scope of their own experience and qualifications. When arranging advertising advertisers are required to acknowledge that our role is purely to advertise their business on our website, and that we do so on the assumption that their business is run following standard best practice; that they have appropriate insurance, safety management procedures and deploy suitably qualified and experienced coaches, leaders or guides to deliver sessions. This is self-declared by the business, we make no attempt to verify the accuracy of this declaration. 

We do reserve the right to refuse requests to advertise. We reserve the right to remove providers from our website if we become aware of any breach to these requirements, or if we become aware of any disciplinary or legal action being taken against the provider by industry regulators or the courts. This may include, for example, but is not limited to, Adventure Activities Licensing Authority, Scottish Canoe Association, or British Canoeing. We also reserve the right to remove businesses whose actions bring the reputation of sea kayaking into disrepute. The advertising fee paid will not be reimbursed. We do not closely monitor nor attempt to regulate in any way providers whose businesses we advertise. Complaints made to us by customers might be forwarded to the business involved and/or regulators if deemed necessary (in-line with our privacy policy).

Users 

We reserve the right to allow or withhold login access to the website or parts of the website from any individual, for whatever reason. We have the right to remove, edit, move any comments posted by a user at any time should we see fit. 

As a user you agree to any information you have entered to be stored in our database. While this information will not be disclosed to any third party without your consent, we shall not be held responsible for any hacking attempt that may lead to the data being compromised. Please ensure you have read our privacy policy. 

Payments

You can pay securely for products using credit card, Google Pay and Apple Pay through the third party payment processor, ‘Stripe’. 

When you proceed to purchase the goods in your shopping cart you will be transferred to our payment pages on our online credit card payment processor Stripe. Only then will you be asked to enter your payment details. Credit card information is transferred by secure 128 bit SSL encryption. You can verify the secure connection by checking that the web address (URL) starts with ‘https://’.

In the event of fraud or unauthorised use of your credit card ensure that you report this fraud to your credit card provider (in accordance with its reporting rules and procedures) and contact us immediately. Disputes are managed by your bank and Stripe. 

Confirmation

When an order or payment has been accepted we send you confirmation to the email address supplied. 

Currencies

If you are buying from outside the United Kingdom, when you make your payment using your debit or credit card, you will be debited for the sterling amount and your bank will convert the transaction into your currency. 

Delivery

We offer free Delivery on all orders from within the UK. We use Royal Mail 2nd class postage within the UK which normally arrives after 2-3 working days. Price is available on request for shipping to the rest of the world. 

Our aim is to despatch goods as quickly as possible, this will normally be the same day if the order is received before midday. Otherwise it will normally go out the following working day. 

In the unlikely event that your order hasn’t arrived within a reasonable period of time and we have not contacted you please feel free to contact us and ask where your order is.

Cancelations

If you wish to cancel your order before it is dispatched please contact us in writing and we will process your request. If the order has already been dispatched please refer to returns below. If we have already processed your payment we will refund you in full within 30 days of cancellation. 

Returns

We will refund or exchange any item and we do not charge for returns. In return we require that returned goods must be unused and in saleable condition (as good as new). Goods must be returned to us within 21 days. We deal with returns the day they arrive, but should there be any reason for delay we will contact you.

If you want to make a return, please contact us before posting the books, email info@scottishseakayaking.co.uk. Once we have received the books, we will credit your account.

If you have received an item that is damaged, faulty or we have sent the incorrect item, we will refund the postage for returning the books. If you have changed your mind about your order and wish to return the books, you will need to pay the postage.

Problems

If you have a problem with our service or website, these terms and conditions, or a complaint please email us at info@scottishseakayaking.co.uk.

As soon as we receive a complaint action will be taken to rectify the problem. If you contacted us by post or email we will reply by email. If you contact us by phone we aim to be able to resolve the issue immediately. If we need a little time to investigate the matter then no later than the following working day.

Privacy

Please note your data will be managed in accordance with our Privacy Policy.